For a long time I found it difficult to set prices for my work. I would struggle with the idea of something like a logo design having a fixed price. How could I go about designing a logo for £95, for example, when some logos would surely take longer than others? Through experience, the answer eventually came, but only after some trial and improvement. I realised that the pricing of my services was a problem, and I could approach it with the same process I had been using for design itself, which at the time was something like this:
So, the first idea I had was to do this:
Looking back, it is clear that this was a needlessly convoluted way of doing things! The model often worked fine, but it definitely put one or two clients off. I asked myself how I would feel knowing that the amount I would have to pay for a service could be anything between say £500 and £1000, and if I had to condense the answer down to one word, it would be “uncomfortable”. So, having identified the pitfalls of my solution, I decided to come up with a better way – a way that would be better both for me and for the client, and I have been happily using the same system for years now, not just for logo designs but for a lot of my work. My new process is much easier for clients to understand, and is easier for me to manage. Here’s how it works, using a logo design as an example:
I am not claiming to have invented this method – it turns out this is a fairly standard way of doing things, but I got there independently through an effort to find a better way. Clients are always happy with this model – they understand the responsibility they have to communicate clearly what they want, and in cases where the client does want further development they are always happy to pay extra. It’s all about having clear parameters agreed at the start. Frustration and discomfort are completely avoided from both sides – I am happy and I end up with very happy clients. In fact since adopting this system I believe I have been able to provide better value for money.
Clients are aware they need to be clear with their brief so that the design time doesn’t run over what is achievable for the agreed price, and they are reminded at the stage when they only have one more chance to give feedback and request amendments. To give you an idea what all this process looks like, here’s a recent example showing the steps I took in creating the Aria Luxury Villas logo for £95:
In this example I actually provided four initial designs, my client then picked one they liked and I developed it on from there until we reached a final design. This is what Chiara, my contact at Aria, said about the work:
Henry is a quick, creative, patient and intuitive professional. Working with him was easy, pleasant and fully satisfactory. I highly recommend him!
So, that’s how I go about designing a logo for £95. It should be noted that a ‘traditional’ logo design process would take much longer, and cost much more than this. I have created logos that cost ten times as much and involve months of research, testing and validation, but for many people that’s just not possible or necessary.